MAPCasts (our version of webinars)

  • Expanding Knowledge
  • Sharing Experiences
  • Achiving Through Collaboration
  • Influencing Leadership
  • Envisioning Possibilities

The CPA Firm Management Association has specifically designed their MAPCasts for today’s busy professional. In just minutes, you have access to in-depth coverage of an ever-changing array of current practice management topics, issues and the latest trends, best practices and developments. We cover topics falling in all areas of responsibility for COOs, Directors of Administration, Firm Administrators, Controllers, Directors of Operation, Human Resource Managers, IT professionals and Administrative and Managing Partners.

Individuals or groups are able to participate in these sessions from the convenience of your own space – using your device or in your conference room with members of your team - and immediately put what you’ve learned to work in your department and/or organization. Review the following list for CPAFMA’s upcoming MAPCasts – and register today! PAFMs are able to participate in all MAPCasts and receive recordings without charge.

Lean Six Sigma: Improve Tax Process Workflow & Document Management

Date: Thursday, November 19, 2020
Time: 01:00 PM EST / 12:00 PM CST / 11:00 AM MST / 10:00 AM PST
Presenter(s): Troy Altomare, Green Belt, Lean Six Sigma and Senior Client Solutions Specialist at Doc.It.
Objective: Attendees will:
• Learn about tax processes that lead to waste.
• Learn about LSS and the tax process.
• Experience a product demonstration showcasing the relationship between team agility and workflow management, digital work binders versus paper files and processes for gathering information from your clients.
• Learn how to identify bottlenecks in your daily processes.
Field of Study: Business Management & Organization
Program Level: Basic
CPE Credit: 1 Credit Hour

No advanced preparation or prerequisites are required for this course.
  More Information   Online Registration

Interview to Hire the Best Candidates

Date: Wednesday, December 09, 2020
Time: 03:00 PM EST / 02:00 PM CST / 01:00 PM MST / 12:00 PM PST
Presenter(s): Guy Gage, III LPC and Rita A. Keller
Objective: In this 60 minute MAPCast on how to interview to hire the best candidates, participants will learn:

• The three common mistakes that interviewers make;
• Questioning techniques that uncover what you want to know; and
• Examples of situations that demonstrate interview proficiency.
Field of Study: Personnel/Human Resources
Program Level: Basic
CPE Credit: 1 Credit Hour

No advanced preparation or prerequisites are required for this course.
  More Information   Online Registration

Inside the Buyer's Brain

Date: Wednesday, December 16, 2020
Time: 02:00 PM EST / 01:00 PM CST / 12:00 PM MST / 11:00 AM PST
Presenter(s): Lee Frederiksen, Ph.D. Managing Partner, Hinge Marketing
Objective: Participants will learn:
- What client challenges or priorities have shifted
- Are referrals still a sustainable marketing strategy
- How are clients searching for and evaluating accounting firms
- How do you address changes in client behavior and engage your critical key audiences
Field of Study: Communications and Marketing
Program Level: Basic
CPE Credit: 1 Credit Hour

No advanced preparation or prerequisites are required for this course.
  More Information   Online Registration


All registration is done on-line. Include the name(s) of the session(s) for which you would like to register and the email address to which program information should be forwarded – the primary registrant. Log-in details will be emailed to all primary registrants approximately 1-2 days prior to each session.

Fees and Payment Procedures

The fee for each participant location is normally $25.00 for CPAFMA members and PCPS members. Non-members may register for an additional fee. All PAFMs may register for free. For sites with more than one participant, log in must be done in the name of the key contact. Invoicing is available to CPAFMA and PCPS members only. Non-members must pre-pay.

Delivery System

The CPA Firm Management Association uses the the Zoom platform for MAPCasts. Registrants will receive login instructions in advance by email and the virtual meeting room will open 20 minutes prior to the MAPCast start time. We recommend participants log-in 15 minutes prior to the start, allowing enough time to download and print any documents you wish to have available during the course presentation. It is recommended that you test your computer prior to attending a meeting.

Refund Policy

CPAFMA will not issue refunds for MAPCasts. If a registrant is unable to participate in the MAPCast and provides notification to the Association 48 hours prior to the session, a credit will be provided for a future MAPCast. Alert the CPAFMA staff member monitoring the MAPCast if technical difficulties are encountered and technical support will be provided to eliminate problems with future MAPCasts.

Additional Information

Live participation is required for CPE credit. All registrants will receive an email following the session with links to the CPE sign-in sheet, slides and/or handouts, and a link to the MAPCast recording (unless otherwise stated). If you are unable to participate in the live session, you can still watch the recorded session, but you will not be eligible for CPE credits. If you have trouble with video connection to the MAPCast, you can still participate live by listening to the audio by your device.

For more information regarding CPAFMA MAPCasts or administrative policies such as complaint and refund, contact the CPAFMA Headquarters, 136 South Keowee Street, Dayton, OH 45402, 937-222-0030, or