Normalizing Accountability on Your Team
Date: Friday, October 24, 2025Time: 02:00 PM ET / 01:00 PM CT / 12:00 PM MT / 11:00 AM PT [Prevailing Time]
Presenter: Jen Wilson, Convergence Coaching
Moderator:
Field of Study: Business Management & Organization
Program Level: Intermediate
CPE Credit: 1 Credit Hour
Delivery Method: Group Internet-based
No advanced preparation or prerequisites are required for this course.
Course Description
Most of us want to know that we can count on each other for a specific level of performance, that assignments will be completed as expected, that goals will be pursued and met, and that individual, team, and firm performance will be enhanced as a result. But most of us don’t like the idea of being accountable or holding others accountable. Somehow, we make the concept negative and micromanage-y. In this webinar, we’ll discuss the steps to creating a culture of inspiring accountability on your team.
Learning Objectives:
- Recall the four secret ingredients of accountability
- Compare our current “fuzzy” language with a proven framework for creating clear expectations
- Recite the ways that regular check-ins and recaps influence action
- Demonstrate the impact the right (and wrong) KPIs have on performance
- Define a way of framing your feedback when things don’t happen as planned
Leave this session ready to drive increased accountability and next-level performance on your team!
Presenter and Moderator Bios
Presenter: Jen Wilson, Convergence Coaching
Jennifer is co-founder and partner of ConvergenceCoaching ®, LLC, a national consulting firm that helps leaders achieve success. She is a frequent speaker, writer and thought leader on topics related to leadership, talent, technology, and managing change within the CPA profession. Named in the top ten of Accounting Today's 100 Most Influential People in Accounting, CPA Practice Advisors' Top 25 Thought Leaders, and AICPA and CPA Practice Advisor’s Top 25 Most Powerful Women in Accounting, Jen is an experienced change agent, shifting mindsets, business models, and empowering Next Generation leaders. She is also an avid runner, hiker, yogi, gardener, wife and mother of 3.
Cost$35.00 for CPAFMA Members / $80.00 for Non-Members / Free for PAFMs
This webinar is part of the following series:
Firm Management Series
Join CPAFMA for a dynamic 4-part webinar series focused on key aspects of firm management tailored for CPA firm leaders and managers. Each session explores essential skills and strategies to help you lead more effectively, drive accountability, and foster a productive team environment.
Catch It On-Demand
Registered for the series but have a conflict with a date? All that register and will receive links to view the webinars on-demand, so that you can still have access to all content, even if you miss one of the live broadcasts. Replays are available for all sessions even if you purchased the series after the date of the live broadcast.
October 24 at 1:30 pm | Normalizing Accountability on Your Team
November 12 at 1:00 pm | Change Management Essentials for CPA Firm Managers
December 4 at 12:00 pm | Generational Differences in the Workplace
January 26, 2026 at 1:30 pm | Managing Projects and Tasks – Helpful Tools
The entire series can be purchased at a discount for:
$105.00 for Members / $240.00 for Non-Members / Free for PAFMS
Entire Series Online Registration
Delivery System
- All programs are delivered using the Zoom platform.
- Confirmations will include log-in instructions.
- Participants are able to participate using any device with an Internet connect (if the device does not have speakers, the participant can also dial-in) or they can participate with audio only by dialing in.
- All registrants will receive a link to the webinar’s recording by email within 48 business hours of event’s conclusion.
- There will be assistance available to help with technical and connectivity issues up to 10 minutes prior to the start of the presentation.
Registration
All registration is done on-line with the names and email addresses of each individual guest. Log-in details will be emailed to all registrants approximately 1-2 days prior to each session.
Refund Policy
CPAFMA will not issue refunds for webinars. If a registrant is unable to participate in the webinar and sends written notice to info@cpafma.org 48 hours prior to the session, a credit will be provided for a future webinar. Alert the CPAFMA staff member monitoring the webinar if technical difficulties are encountered and technical support will be provided to eliminate problems with future webinars.
Additional Information
Live participation is required for CPE credit and polling questions must be answered to show active participation. All registrants will receive an email following the session with links to the slides and/or handouts, and a link to the webinar recording (unless otherwise stated). If you are unable to participate in the live session, you can still watch the recorded session, but you will not be eligible for CPE credits.
For more information regarding CPAFMA webinars or administrative policies such as complaint and refund, contact the CPAFMA Headquarters at 937-222-0030, or info@cpafma.org.