Creating a Coaching Culture

Date: Thursday, October 31, 2019
Time: 11:30 AM ET / 10:30 AM CT / 09:30 AM MT / 08:30 AM PT [Prevailing Time]
Presenter(s): TIFFANY M. CROSBY, CPA, CGMA, CTP, MBA, Director of Learning, Ohio Society of CPAs
Objective(s):
Coaching is a pivotal skill that facilitates team and client relationships. Creating a culture of coaching has been proven to improve engagement, productivity, and the quality of the sales pipeline.
Field of Study: Personal Development
Program Level: Basic
CPE Credit: 1 Credit Hour
Delivery Method: Group Internet-based

No advanced preparation or prerequisites are required for this course.
  Order Podcast

Course Description

Coaching is a pivotal skill that facilitates team and client relationships. Creating a culture of coaching has been proven to improve engagement, productivity, and the quality of the sales pipeline. But where do you begin? In this session, we will:
• Contrast coaching, mentoring, training, and counseling within a business setting
• Define the coach’s role and how to develop your team members to assume that role
• Review the shape/structure of a coaching conversation and requisite coaching skills
• Identify steps required to move from a mentoring to a coaching culture

Presenter and Moderator Bios
TIFFANY M. CROSBY, CPA, CGMA, CTP, MBA
Crosby is the Director of Learning for The Ohio Society of CPAs. In her role, she is responsible for oversight of the strategy and planning for the over 400 learning products and services offered by OSCPA. Prior to her work with the society, she was the Founder and President of Petra Learning LLC, a professional training and development company and was a full-time faculty member at Columbus State Community College (CSCC) teaching Financial Accounting, Managerial Accounting, and Auditing. Crosby was an Executive Director in the Advisory Risk Practice of Ernst Young, LLP. She spent 14 years at EY leading various types of internal audit, internal control, finance, and enterprise risk management projects. She has helped numerous companies define and implement processes and procedures to comply with new financial accounting standards and calculate the impact of adoption. Crosby is a CPA licensed in PA and OH, a Certified Treasury Professional, and a member of the IIA, AICPA, Ohio Society of CPAs, American Society for Training and Development, and the National Association of Women Business Owners. She received her B.S.B.A. in Accounting from Duquesne University and her MBA from Franklin University.

Cost
$25.00 for CPAFMA Members / $40.00 for Non-Members / Free for PAFMs

Delivery System

• All programs are delivered using the Zoom platform.
• Confirmations will include log-in instructions.
• Participants are able to participate using any device with an Internet connect (if the device does not have speakers, the participant can also dial-in) or they can participate with audio only by dialing in.
• All registrants will receive a link to the webinar’s recording by email within 48 business hours of event’s conclusion.
• There will be assistance available to help with technical and connectivity issues up to 10 minutes prior to the start of the presentation.

Registration

All registration is done on-line with the names and email addresses of each individual guest. Log-in details will be emailed to all registrants approximately 1-2 days prior to each session.

Refund Policy

CPAFMA will not issue refunds for webinars. If a registrant is unable to participate in the webinar and sends written notice to info@cpafma.org 48 hours prior to the session, a credit will be provided for a future webinar. Alert the CPAFMA staff member monitoring the webinar if technical difficulties are encountered and technical support will be provided to eliminate problems with future webinars.

Additional Information

Live participation is required for CPE credit and polling questions must be answered to show active participation. All registrants will receive an email following the session with links to the slides and/or handouts, and a link to the webinar recording (unless otherwise stated). If you are unable to participate in the live session, you can still watch the recorded session, but you will not be eligible for CPE credits.

For more information regarding CPAFMA webinars or administrative policies such as complaint and refund, contact the CPAFMA Headquarters at 937-222-0030, or info@cpafma.org.