AAA MAPCast Get Your Staff Engaged!

Date: Tuesday, January 18, 2011
Time: 01:00 PM ET / 12:00 PM CT / 11:00 AM MT / 10:00 AM PT [Prevailing Time]
Presenter(s): Steve Erickson
Objective(s):
Provide recommendations on what firms can do to get their employees fully engaged
Field of Study: Business Management & Organization
Program Level: Intermediate
CPE Credit: 1 Credit Hour
Delivery Method: Group Internet-based

No advanced preparation or prerequisites are required for this course.
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Course Description

Get Your Staff Engaged!

Steve Erickson along with INSIDE Public Accounting, received over 1800 responses to their 2010 Career Development and Retention Survey from hundreds of firms in the United States and Canada. This original research was conducted to better understand the views and needs of professionals currently working in the profession. This session will not only discuss the overall results but also make recommendations on what firms can do to get their employees fully engaged. Topics will include:

• The top motivators for your staff
• How individual performance is related to their level of engagement
• How important standardized processes and procedures are to a successful firm culture
• Communication is an issue for almost every firm. Why and what you can do about it.
• Why evaluation and feedback systems don’t work
• Using the Cycle of Performance, Accountability and Success™ to get better results
• Action steps that can be implemented immediately
• And more

Presenter and Moderator Bios
Steve Erickson is a nationally recognized consultant to accounting firms. He specializes in resolving the partner and people issues that limit the success of professional service firms. Steve’s hands-on and results-oriented approach helps firms to identify, establish and achieve their goals.

Coaching and mentoring managing partners, other partners, and firm staff members to achieve organizational goals through personal development is Steve’s passion. Through his programs, he guides the development of leadership among firm members to build strong firm profitability and long-term value.

Cost
$25.00 for CPAFMA Members / $40.00 for Non-Members / Free for PAFMs

Delivery System

  • All programs are delivered using the Zoom platform.
  • Confirmations will include log-in instructions.
  • Participants are able to participate using any device with an Internet connect (if the device does not have speakers, the participant can also dial-in) or they can participate with audio only by dialing in.
  • All registrants will receive a link to the MAPCast’s recording by email within 48 business hours of event’s conclusion.
  • There will be assistance available to help with technical and connectivity issues up to 10 minutes prior to the start of the presentation.

Registration

All registration is done on-line with the names and email addresses of each individual guest. Log-in details will be emailed to all registrants approximately 1-2 days prior to each session.

Refund Policy

CPAFMA will not issue refunds for MAPCasts. If a registrant is unable to participate in the MAPCast and sends written notice to info@cpafma.org 48 hours prior to the session, a credit will be provided for a future MAPCast. Alert the CPAFMA staff member monitoring the MAPCast if technical difficulties are encountered and technical support will be provided to eliminate problems with future MAPCasts.

Additional Information

Live participation is required for CPE credit and polling questions must be answered to show active participation. All registrants will receive an email following the session with links to the slides and/or handouts, and a link to the MAPCast recording (unless otherwise stated). If you are unable to participate in the live session, you can still watch the recorded session, but you will not be eligible for CPE credits.

For more information regarding CPAFMA MAPCasts or administrative policies such as complaint and refund, contact the CPAFMA Headquarters at 937-222-0030, or info@cpafma.org.